Jocelyn Ucedo Broker Lic. C20764

Principal Broker
☎  (939) 402-1264   

Meet Jocelyn, your friendly real estate expert with a passion for helping you find your dream home! Originally hailing from the vibrant city of New York, Jocelyn embarked on her professional journey in licensing and franchising, working alongside top fashion labels in the bustling garment center. However, her heart led her to the captivating world of real estate, where she began in 2001, specializing in the Resort & Second Home markets of Southern Spain and the Dominican Republic.

Now, Jocelyn has set her sights on the enchanting Puerto Rico Real Estate Market. With a solid educational background in Marketing and her impressive certifications, including Accredited Buyer’s Representative (ABR®), Certified International Property Specialist (CIPS), Pricing Strategy Advisor (PSA), and Resort and Second-Home Property Specialist (RSPS), Jocelyn is equipped with the knowledge and expertise to guide you through the home-buying process.

Fluent in both English and Spanish, Jocelyn is dedicated to providing you with a seamless experience. Get ready to embark on an exciting real estate journey with a friendly professional by your side.

Raymond Lopez Broker C-22391

Director Business Development

☎  (939) 402-1264   



Meet Raymond,! After spending an impressive 25 years in the local food and pharmaceutical industry, Raymond made a seamless transition into the world of real estate. With a strong business acumen, a passion for numbers, and a commitment to customer service, Raymond brings a unique blend of skills and expertise to the table.

With his background and knowledge, Raymond is dedicated to assisting his clients in finding the perfect real estate opportunities that align with their specific goals. He prides himself on delivering the best possible real estate transactions, backed by professionalism, integrity, tenacity, and meticulous attention to detail.

Fluent in both English and Spanish, Raymond is well-equipped to serve clients in the Metro Area, as well as the North, East Coasts. Get ready to embark on a rewarding real estate journey with Raymond, who will go above and beyond to ensure your needs are met with the utmost care and dedication.

Sylvia Rodriguez Broker Lic. C-21211
Team Leader

☎  (787) 472-2860 

Introducing Sylvia, your friendly and dynamic real estate expert with a knack for sales and marketing! Hailing from Fajardo and raised in Bayamon, Sylvia has a deep connection to the local community and its unique allure. With an impressive background in sales and marketing, including over 10 years of experience in intricate transactions within the automotive industry, Sylvia's amazing negotiating skills are sure to benefit both buyers and sellers.

Sylvia's expertise spans across all aspects of the real estate business, from guiding first-time homebuyers to providing assistance in the luxury market. But that's not all! She also brings an added value to her clients with her talent for home staging, ensuring that your property shines and captures the attention of potential buyers.

Sylvia is fully equipped to cater to your needs in the Metro Area, North and East Coasts. Get ready for a delightful and successful real estate journey with Sylvia, where her friendly approach and expertise will make every step enjoyable and rewarding. Spanish Only.

Carlos Miranda Broker C-6306

Senior Associate / RE/MAX Commercial

☎  (787) 399-1598



Get ready to meet Carlos Miranda, your knowledgeable real estate agent and appraiser with over 30 years of experience in the field!

With a Bachelor of Engineering , his diverse educational background enhances his understanding of the real estate industry.

Carlos specializes in valuing all types of properties, including residential, commercial, industrial, machinery & equipment, and businesses. Not only can he provide accurate appraisals, but he is also skilled in sales transactions, analysis, and consulting for commercial and industrial properties. With Carlos by your side, you can trust that you'll receive expert guidance and support throughout the process.

Fluent in both English and Spanish, Carlos ensures seamless communication. Whether you're in the Metro Area, North, or West Coasts, Carlos covers a wide range of locations.

Javier Rosa Diaz Broker Lic. C-20035

Senior Associate
☎  (787) 645-8917 


Get ready to meet Javier, your friendly and enthusiastic real estate expert! Originally from San Lorenzo and now proudly calling Caguas home for the past 15 years, Javier brings a unique perspective to the local market. After spending many years in the automotive industry, he followed his passion and obtained his Puerto Rico Real Estate License.

For Javier, nothing is more important than providing excellent service to his valued buyers and sellers. He strives to earn their trust, referrals, and repeat business by going above and beyond to meet their needs. With Javier by your side, you can expect a personalized and enjoyable real estate experience.

When he's not busy helping clients, Javier loves spending quality time with his family and exploring the beautiful island. With his deep connection to the community and his zest for adventure, he can offer valuable insights and recommendations to enhance your real estate journey.

Javier is fully equipped to serve clients in the Inland and Metro Area, as well as the North Coast. Spanish Only.

Denise Rivera Sales Lic. V-3830


☎  (787) 967-1957 

Meet Denise! With a background in sales and financing spanning over 20 years in the automobile industry, Denise has honed her customer service skills to perfection. She believes that exceptional interactions start with truly understanding the wants and needs of her clients, ensuring personalized and positive experiences every step of the way.

When she's not busy assisting clients, Denise loves exploring the breathtaking beauty of Puerto Rico. Her deep appreciation for the island allows her to offer valuable insights and recommendations during your real estate journey. Whether you're looking for properties in bustling cities or tranquil corners of the island, Denise is available to show you options throughout Puerto Rico.

Fluent in Spanish, Denise is fully equipped to provide the highest level of service islandwide. Get ready for a friendly and fun-filled real estate adventure with Denise, where your needs and desires take center stage. With her expertise and dedication, finding your dream property becomes an exciting and enjoyable experience. Spanish Only.

Natalie Lewis Sales Lic. V-3905

☎ (939) 745-4448

Member of the National Association of Hispanic Real Estate Professionals (NAHREP)

Get ready to meet Natalie, your friendly and vibrant real estate specialist! With a focus on residential and second homes, Natalie brings a unique blend of skills and experiences to the table. In fact, she was honored with the prestigious 'Customer Obsessed' award during her first job as a barista at Nordstrom in Dallas' bustling Northpark Center. This high-pressure environment not only polished her exceptional customer service skills but also taught her how to thrive in challenging situations.

Years later, Natalie made the exciting move to the island, where her passion for property investments led her to pursue a career in real estate. She is driven by her enthusiasm to help clients achieve their real estate goals through personalized guidance and unwavering support.

When she's not busy assisting clients, Natalie indulges in her love for nature through camping and hiking. In her free time, she also provides customized one-on-one sessions to students with physical limitations, showcasing her caring and compassionate nature.

Natalie's areas of expertise cover San Juan, Trujillo Alto, Caguas, Guaynabo, Bayamón, Toa Alta, and Dorado. Fluent in both English and Spanish, she ensures effective communication with her clients. Get ready for a friendly and fun-filled real estate journey with Natalie, where her infectious energy and personalized approach will make your experience truly unforgettable.

Betsali Zayas Morales Broker Lic. C-22449


☎ 787-612-6135



Meet Betsalí, a real estate professional with a wealth of expertise gained from 15 years of working in Public Housing Administration. In her previous role, she managed the entire operation of a housing project, overseeing customer service, team supervision, rent collection, and maintenance contracting for the units and buildings. This diverse experience, combined with her Bachelor's Degree in Office Administration, has nurtured her exceptional organizational and customer service skills.

Originally from Cidra, Puerto Rico, Betsalí recently relocated to the vibrant town of Gurabo. When she's not assisting clients, Betsalí loves embarking on adventures around our beautiful island with her family.

Fluent in both Spanish and English, Betsalí ensures effective communication to cater to your needs. Her areas of expertise encompass the inland and metro area, as well as the north and south coasts. With Betsalí as your trusted guide, you can expect a professional and personable real estate experience.



Roxana Ramos Broker Lic. C-23605
☎ (720) 232-4410

Roxana, a native of Puerto Rico, has recently returned to her beloved Island Home after an illustrious 25-years of residing in the State of Colorado.

Equipped with a Bachelor's degree in Psychology and an impressive track record of 26 years in customer service and sales, she brings an invaluable wealth of experience to her real estate endeavors. Her professional journey has seen her adeptly navigate complex situations, serving clients from diverse backgrounds, and exhibiting an unwavering commitment to meticulousness and attentiveness in all transactions and negotiations.

Beyond her professional pursuits, Roxana finds joy in various recreational activities such as camping, traveling, and culinary arts. Moreover, she prudently manages her own portfolio of beachfront investment properties, harmoniously blending her passion for the Caribbean experience with her exploration of the captivating Island.

With Roxana's expertise and acumen, she is the quintessential partner to help you achieve your investment property goals. Fluent in both Spanish and English, her areas of focus encompass the Metro Area, North, and Northeast Coast.

Karen Pagan Broker Lic. C-23411

☎ (787) 382-2559


Karen boasts an impressive track record spanning over two decades in diverse entrepreneurial endeavors. Her unwavering dedication to excellence and her unparalleled sales expertise, cultivated during her 15-year ownership of a thriving business and her 9-year tenure in retail management with esteemed big-box retailers on the island, effortlessly paved the way for her seamless transition into the local real estate market.

Karen's unwavering focus lies in understanding and catering to the unique needs of her discerning clientele along the captivating west coast of the island.

Drawing upon her extensive real estate experience, complemented by her comprehensive sales and management training, Karen consistently ensures favorable outcomes for her clients. She is resolute in upholding the highest standards of professionalism and ardently equips buyers and sellers with the indispensable knowledge and resources needed to achieve success in the sale or acquisition of their cherished island home.

Karen expertly operates in the scenic realm of the west coast, where her passion and expertise converge to deliver exceptional results. Spanish Only.


Auda Ortiz Broker Lic. C-23495

☎ (787) 690-385


Auda's ability to navigate complex scenarios stems from her background as an intensive care unit Nurse, where she honed her skills in problem-solving and the pursuit of alternative solutions.

Her expertise in customer service is further enhanced by her innate capacity for deep empathy, allowing her to form authentic connections with her clients and truly understand their emotions and needs. In her spare time, Auda also dedicates herself to health insurance sales, providing invaluable guidance to parents of children with special needs.

Driven by her own personal experience of purchasing an Island Home, Auda obtained her real estate license and is now readily available to assist clients in their property search. She specializes in the vibrant areas of Carolina, Canovanas, Trujillo Alto, and San Juan. Auda's passion for real estate and her unwavering commitment to client satisfaction make her an invaluable ally in achieving your property goals. Spanish Only.

Milka Barreto Lic C-23811


Milka, a San Juan native, currently resides in the picturesque northeastern coastal town of Toa Baja. Milka's remarkable skill in accurately perceiving her clients' needs, coupled with her attentive listening, has propelled her to immediate success and garnered her a devoted clientele.

With a background in health and natural sciences, Milka exemplifies a disciplined and empathetic professional. She finds immense fulfillment in assisting first-time homebuyers, considering it the epitome of reward. However, she takes pleasure in working with buyers and sellers at all stages of their real estate journey.

Milka's expertise extends to the enchanting North Coast Areas, where she wholeheartedly embraces the opportunity to provide exceptional service to her clients. Her unwavering commitment, care, and empathy make her an invaluable asset in achieving your real estate goals. Spanish Only.

Ivanelis Soto Lic. C-23960

(939) 402-2740


Ivanelis, a native of Arecibo, brings a wealth of customer service experience to her flourishing career in real estate. With over a decade of expertise in customer service, she spent six years as an 'MRO' Account Manager in the pharmaceutical industry. This role demanded her impeccable skills in sourcing and procuring products, while adhering to the highest ethical standards and a steadfast commitment to surpassing expectations.

Backed by her academic background in Business Administration and Hospitality, along with her extensive experience in customer service and sales, Ivanelis is wholly devoted to delivering top-notch service and cultivating strong customer relationships. In her leisure time, she cherishes moments with her family and takes pleasure in exploring the rich offerings of our remarkable island.

Fluent in both English and Spanish, Ivanelis is readily available to conduct showings along the scenic North Coast, spanning from Isabela to Manati. With her dedication and expertise, Ivanelis is the ideal partner to guide you through your real estate journey.


Learn more about the benfits of being a RE/MAX Agent at our WORK WITH US page.


Lisandra Rivera C-21714

(787) 388-9876

Lisandra Rivera is a dedicated professional driven by her deep commitment to serving the community. As an esteemed member of the prestigious RE/MAX family, Lisandra embodies the values instilled in her through her Criminal Justice background, which encompass a strong work ethic, unwavering integrity, and a resolute focus on providing exceptional client service.

Beyond her role in fulfilling homeownership dreams for her valued clients, Lisandra finds solace and inspiration in the realms of painting and exploring the captivating landscapes of our island alongside her cherished family.

Lisandra's area of expertise spans across Toa Baja, Toa Alta, Bayamon, Dorado, and San Juan. With Lisandra by your side, you can be confident in her unwavering dedication, professionalism, and steadfast commitment to helping you achieve your real estate goals. Spanish Only.


Learn more about the benfits of being a RE/MAX Agent at our WORK WITH US page.


theresa delgado real estate assistant remax island homes

Theresa Delgado Tossas
Real Estate Assistant

☎  (939) 402-1264

Theresa is very much involved in the community, rescuing and fostering stray dogs in the area and collaborating with other non profits to find them a special home. Having lived through Hurricane Maria in 2017, Theresa suddenly pivoted from her music career in Germany, to humanitarian work on the island.


For Theresa, customer service and people skills are in her DNA. She realized that she couldn’t change the world for everybody, but the right property can change somebody’s world and that’s a great start.


Melissa Hernandez Perez Real Estate Assistant Remax island homes

Melissa Hernandez-Perez

Real Estate Assistant
☎ (939) 402-1264



Melissa is the perfect support professional for our Agency, she has great organizational skills and excellent attention to detail. Melissa's strengths as an individual lie in her exceptional communication skills, which ensures that our business runs smoothly and efficiently. She assists in our marketing efforts, updating listings and promotions pages.


Run your real estate business your way through referrals, marketing and technology. New agent or experienced in real estate, get started with RE/MAX here.